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Training & Professional Development - Business Learning Centre
Course Quicklinks
rogenSi's Business Learning Centre has been operating for over 20 years. It provides cost effective training solutions through public programs attended by 20,000 executives, from various organisations each year. Using a proven 'learn, do, review' methodology with measurable results, the Business Learning Centre is a perfect option for companies who want their team members to benefit from working with people from other industries and backgrounds. The interactive learning environment gives them the chance to share ideas and experiences outside of their own work place.
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Building a Mindset for Exceptional Performance
- Based on Dr Cory Middleton’s ground breaking research into resilience and mental strength, this program provides you with the skills and strategies to master your own mindset. You will gain insights into your patterns of thinking, and how they in turn drive the quality of your actions.
- Master your own Mindset.
Course Overview
The program provides a framework for the rapid development of a stronger mindset and is designed to assist you in 4 core areas:
- Motivation – practical approaches to mastering your motivation
- Self-belief – building and maintaining your most resourceful beliefs
- Coping – skill-based strategy to remain forward thinking under pressure
- Focus – work place strategies to achieve a laser-like clarity of focus
Who Should Attend?
Anyone who finds themselves having to work through conditions of high pressure and change.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
You will develop an awareness of the powerful relationship between your thinking, your behaviours and the results you achieve. You will gain greater control over your confidence with strategies to maintain a positive mindset that promotes resourcefulness and the ability to approach challenges on the front foot.
Program Components
- Exploring the Leader / Manager continuum
- Setting inspiring goals
- Mastery focused motivation – focusing on the behaviours that drive motivation
- Challenging limiting assumptions
- Learning how to access and gain greater control over your confidence
- Discover how to manage one’s state
- Practical coping strategies that help control your physiology
- The ability to choose the perception that drives your most resourceful state
- Application exercises
For more information please read the Detailed Course Overview
Effective Meeting Skills
- Effective Meeting Skills provides the necessary skills, approaches and tools to effectively and proactively help participants get the most out of meetings, and ensure that they are a productive experience.
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Who Should Attend?
Anyone regularly involved in business meetings, planning and processes – all levels.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
The program will assist participants in overcoming the challenges within a group meeting which inhibit problem solving, brainstorming and decision making. Simple steps for meeting preparation, an understanding of meeting dynamics and the application of tools for the facilitation of effective communication will enable the fulfillment of worthwhile objectives for the whole group.
Program Components - 1 Day Workshop
- The Anatomy of a Meeting
- Three stages of successful meetings
- Planning a meeting
- Structuring meetings to run like clockwork
- Optimising participation and commitment through communication
- Dealing with difficult personalities
- Process tools for decision making, problem solving and action planning
For more information please read the Detailed Course Overview
Influencing Skills
- Learn to Influence Stakeholders to embrace your ideas and support your initiatives. Influencing Skills provides a deeper understanding of the qualities of an effective influencer and the characteristics of influencing with or without authority across and upwards in your organisation.
Who Should Attend?
Anyone needing skills in influencing, especially without being in an authoritative position.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
The Influencing Skills workshop will teach participants how to influence stakeholders more effectively to embrace ideas, accept recommendations and support initiatives.
Program Components
- 2 consecutive days
- Qualities of an effective influencer
- Understanding decision making processes and the motivation to act
- Face-to-face persuasive communication skills
- Creating and delivering compelling messages
- Making a good impression, building credibility and improving perceptions
- Dealing with stakeholder responses and objections
- Benchmarking and enhancing individual influencing skills and styles
For more information please read the Detailed Course Overview
Management Series - Managing My Personal Effectiveness
- This program will increase your effectiveness as a manager through your understanding of the concept of emotional intelligence. The increased awareness of self and your impact on others will be valuable as you drive your business agendas. We will also investigate how you can manage your time more effectively.
Who should attend?
A manager who has recently been promoted to a managerial role or a manager who has been in a managerial role for some time without significant formal management development training.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
Participants will gain an understanding how to manage self and the impact we have on others. As well as how to communicate effectively and manage their time.
Program Components
- Exploring the Leader / Manager continuum
- Understanding the external / internal Interference to maximizing performance
- Emotional Intelligence: Introduction and discussion of EQ model
- Investigate the impact of resourceful and unresourceful states
- Discover how to manage one’s state
- Communication Styles to increase effectiveness
- Frameworks to manage time
- Prioritising tasks
- Communication Styles to increase effectiveness
- Application Exercises
For more information please read the Detailed Course Overview
Management Series - Managing My Team
- As a Manager you want and need everyone to operate effectively as a team member in order to maximise the effectiveness of your efforts. This program will provide you with an approach to ensure that everyone in a team is aligned and working in the same direction. It will also give you the necessary techniques required to help build and maintain a strong team.
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Who Should Attend this Program?
A manager who has recently been promoted to a managerial role or a manager who has been in a managerial role for some time without significant formal management development training.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
Participants will learn to how to get the whole team to work in the same direction and increase accountability.
Program Components
- Techniques to develop a shared vision
- Gaining commitment
- Ensuring accountability
- Enabling execution
- Application Exercises
For more information please read the Detailed Course Overview
Management Series - Managing Performance Conversations
- This program will provide you with insight and techniques to carry out some of the more difficult conversations you will have as a manager – performance reviews, appraisals and behavioural conversations. You will develop a positive approach to these conversations that will result in increased clarity, direction and results.
Who Should Attend this Program?
A manager who has recently been promoted to a managerial role or a manager who has been in a managerial role for some time without significant formal management development training.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
Participants will learn to manage their approach, develop trust and lead performance conversations to the desired results.
Program Components
- Mindset and resourceful states
- Courage/Consideration model to help determine the nature of the intervention
- Positive Feedback – How to give it and its impact
- Listening – exercises to understand and practice empathetic listening
- Exercises to demonstrate the distinction between hearing and listening
- Questioning - the importance of acknowledging and clarifying
- Impact of environment
- Trust – its role in the process and how to begin to build it
- Application Exercises
For more information please read the Detailed Course Overview
Presentation Skills 2 day
- Presentation Skills combines knowledge, data and practical exercises to provide you with the skills to confidently and effectively communicate to an audience. Presentation styles are fine-tuned so presenters can inform, influence and convince audiences.
Who Should Attend?
Anyone who needs to confidently persuade their audience - from management teams, sales forces, direct reports to customers or prospects.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
You will acquire the practical tools to prepare, structure and deliver your message persuasively with confidence.
Program Components
- 2 consecutive days
- Continual presentation practice and feedback
- Message communication techniques
- Presentation planning and structure
- Audience and listener analysis
- Delivery skills
- Visual aids
- Communication tips and exercise
For more information please read the Detailed Course Overview
Presentation Skills 3 day
- Presentation Skills combines knowledge, data and practical exercises to provide you with the skills to confidently and effectively communicate to an audience. Presentation styles are fine-tuned so presenters can inform, influence and convince audiences.
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Who Should Attend?
Anyone who needs to confidently persuade their audience - from management teams, sales forces, direct reports to customers or prospects.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
You will acquire the practical tools to prepare, structure and deliver your message persuasively with confidence.
Program Components
- 3 consecutive days
- Continual presentation practice and feedback
- Message communication techniques
- Presentation planning and structure
- Audience and listener analysis
- Delivery skills
- Visual aids
- Communication tips and exercise
For more information read the Detailed Course Overview
S.A.L.E.S
- S.A.L.E.S is a highly interactive and practical program to help sales professionals develop the skills needed to motivate customer commitment throughout the sales process.
Who Should Attend?
Sales professionals of all levels.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
You will secure the knowledge, confidence and sales skills to effectively diagnose your customer’s needs, and construct solutions that build customer commitment- and deliver results.
Program Components
- 2 consecutive days
- Managing sales calls
- Structuring meeting calls
- Positioning your business
- Obtaining customer agreement
- Diagnosing customer needs
- Persuasively positioning the solution
- Managing customer objections
- Effective meeting close
For more information please read the Detailed Course Overview
The Confident Negotiator
- The Confident Negotiator program is an experiential workshop which provides the mindset, tools, skill-set and techniques to assist in your becoming a more effective, successful and confident negotiator.
Who Should Attend?
Any individual who negotiates on a regular basis- from internally focused negotiators, to sales people and executives.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
You will become more strategic in planning and effective in executing negotiations. The program also teaches you to develop insights into your counterpart, adapt your style, enabling control over bargaining and trade concessions.
Program Components
- 2 consecutive days
- Understanding negotiation dynamics and principles
- Qualities of an effective negotiator
- Preparation for negotiations
- Controlling the flow of discussions
- Bargaining and concession trading
- Communication skills and strategies
- Tactical movements for win-win outcomes
- Planning tools and support materials
- Reaching agreements and closing the negotiations
For more information please read the Detailed Course Overview
Writing For Impact
- Writing for Impact focuses on writing clearly, concisely and compellingly. The objective of the workshop is to understand how to write messages and documents that achieve desired results.
Who Should Attend?
Anyone needing their written communication to have a greater impact on their readers.
*Please note there is a limit of 3 participants, per client, allowed on each program.
Why?
Participants will learn to deal with the issue of writing in a time-poor and cluttered communication environment, as well as the pitfalls of email in order to produce succinct written material for effective communication and the elicitation of desired responses.
Program Components
- 1 day workshop
- Understanding the goal of business writing
- Planning a document
- Reader analysis
- Setting an objective
- Structuring written material
- Clarity, conciseness and power
- Effective editing
- The unique challenges of email
For more information please read the Detailed Course Overview